We live in a new world. With the uncertainty of the current COVID 19 crisis, how we interact has completely changed as a result of social distancing. For the foreseeable future, direct in-person interactions will be few and far between. To protect both the patient and our healthcare system, the administration of non-essential healthcare services will be virtualized in order to minimize any unnecessary exposure of everyone involved.
But how do you ensure patient confidence in a digital healthcare system? Due to the necessities arising out of the pandemic, the practice of medicine has now changed forever. This article discusses some lessons and needs I have identified through my work with healthcare institutions, software, and digital health companies at the TMCx Innovation Center in Houston.
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Written by: Aaron Woo, Partner